By using bctechnic.dk, you accept that BC-TECHNIC ApS processes your personal data and cookies according to the data and cookie policy below. Cookies are used to make bctechnic.dk function. Among other things, we use cookies to enable adding items to the cart, logging in, and to improve our website.

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Summary of Privacy and Personal Data Policy

This privacy and personal data policy is summarized to better inform you as a customer about which personal data BC-TECHNIC ApS processes and how we handle it — personal data means any data relating to an identified or identifiable person.

BC-TECHNIC ApS respects all wishes for confidentiality of personal information submitted online and is aware of the need for appropriate protection and responsible handling of all personal information we receive.

If the personal data policy below cannot be accepted, BC-TECHNIC ApS reserves the right to refuse orders and other inquiries, as lack of acceptance may mean that BC-TECHNIC ApS cannot service the relationship as required by applicable law.

 

Personal Data

Personal data covers all data that can be used to identify persons, including but not limited to first, middle, and last name, age, gender, position, private address or other physical address, email address or other contact information, whether related to private residence or workplace.

Personal data also includes behavior data, purchase history, financial information, etc., which are used to maintain customer and supplier relationships between customers and BC-TECHNIC ApS.

What personal data do we collect and process?

You can access bctechnic.dk without providing personal data. When you visit the website, a session ID is assigned to you. This cannot identify you as a person.

BC-TECHNIC ApS requires a number of personal data to conduct business with you and your company, maintain customer service, and market products and services. Certain data is also collected and processed according to legal requirements under anti-money laundering and accounting laws.

The following information may be collected and processed when you visit bctechnic.dk:
Email address, first and last name, address, phone number, age, gender, technical details (including IP addresses), behavior (including visited URLs, event triggers, actions such as clicks, open rates, logins, time spent on pages, etc.), geographic data, and data necessary to complete a transaction.

BC-TECHNIC ApS collects and processes information about you when you:

• Create an account
• Make purchases
• Send inquiries, complaints, or interact with BC-TECHNIC ApS in other ways
• Sign up for and/or interact with online marketing materials (including but not limited to newsletters, SMS and notifications, ads on third-party websites, or similar)
• Provide personal data to BC-TECHNIC ApS by other means

BC-TECHNIC ApS only collects the personal data necessary to deliver a service or product, market products and services, or process inquiries.

BC-TECHNIC ApS does not collect or purchase personal data from third parties.

BC-TECHNIC ApS uses recognized card acquirers for any online card transactions and does not store payment card information. Note that invoicing information, including billing and banking details, is stored in accordance with applicable laws, including anti-money laundering and accounting legislation.

 

How do we use your information?

We may use the collected information for the following purposes:

• To personalize your experience on email and website through personal recommendations based on purchase history
• To improve bctechnic.dk and marketing from BC-TECHNIC ApS
• To serve you better when you contact customer service
• To administer contests, customer surveys, etc.
• To process your orders as quickly as possible
• To collect product and Trustpilot reviews
• To follow up on inquiries
• For general marketing

 

How do we protect your information?

Our website is regularly scanned for security vulnerabilities to exclude potential data leaks and make the site as secure as possible. Regular malware scans are also performed.

Your personal data is stored on secure networks and can only be accessed by a limited number of employees with access rights to such data. These employees are subject to our personal data policy ensuring your rights and compliance with applicable laws.

Additionally, any sensitive and payment information is processed on encrypted servers inaccessible from outside. Credit card information is handled by card acquirers and cannot be accessed by BC-TECHNIC ApS or card acquirers’ employees. These transactions are never stored on internal servers or handled by BC-TECHNIC ApS.

 

Who do we share personal data with?

Personal data submitted on bctechnic.dk or via phone contact is only shared with:

• Internal departments / personnel
• Trusted third parties necessary to fulfill agreements on delivery, payment, and service including debt collection and legal authorities
• Business partners for maintaining your account and/or marketing

To provide the best possible experience on BC-TECHNIC ApS websites, we collect anonymized statistics about user interaction with pages and content.

BC-TECHNIC ApS may use Google Analytics to collect visitor statistics and shares IP addresses with Google Analytics. Google Analytics’ privacy policy is accepted upon visiting bctechnic.dk and can be found here: www.google.com/privacy

Between BC-TECHNIC ApS and all business partners and suppliers, data processing agreements are in place to protect users’ and customers’ interests. These agreements can be shown upon request.

Where are your personal data stored?

Your data is stored on servers within the EU. Some personal data is managed by third-party data processors on behalf of BC-TECHNIC ApS according to this data policy and applicable personal data protection legislation.

If you wish to unsubscribe from newsletters at any time, follow the instructions at the bottom of each email. If you have problems unsubscribing, you can contact our customer service using the contact details below.

When you unsubscribe from marketing from BC-TECHNIC ApS, all consents you have given us are deleted. These cannot be restored, and if you later want insight into previous communications or offers, please note that these cannot be recovered.

 

How long do we keep your data?

During an active customer relationship, your data is kept as long as necessary to serve you. If the customer relationship ends, your data is stored for up to two years depending on the nature of the data.

You may request access to or deletion of your data at any time. According to other legislation (accounting and anti-money laundering laws), all transactional data, including contact and company information, is kept for five years.

Data Breach

We take security breaches and data leaks very seriously. If there is suspicion of data leakage from BC-TECHNIC ApS’ internal servers or external partners, a series of actions will be taken to best protect our customers and users.

This includes assessing the scope of potential damage, notifying potentially affected customers and users, notifying the Data Protection Authority, and taking steps to limit damage.

If a data breach is suspected, all involved parties, including the user, will be informed within 72 hours. If you suspect your data has been leaked from BC-TECHNIC ApS, please contact us at any time.

 

Access to Information

You can always update your account information and preferences, including whether you want to be contacted about offers or to unsubscribe from newsletters.

You can request information about what data we have registered about you. To receive a copy, please contact us.

If you want all data deleted, please contact us.

Note: Once data is deleted, it cannot be restored. Data required by law to be kept cannot be deleted on request.

 

Review

We continuously review our data processing procedures. This policy is updated once a year.

 

Contact, Changes, and Updates to the Personal Data Policy

BC-TECHNIC ApS commits to continuously complying with legal requirements on privacy protection.

If you have questions or comments about our data policy or how we use your personal data, please contact our customer service.

If you want to unsubscribe from newsletters, follow the instructions at the bottom of each email. If you have trouble unsubscribing, contact customer service.

When you unsubscribe from BC-TECHNIC ApS marketing, all your consents are deleted and cannot be restored. If you want to see previous messages or offers, note that these cannot be retrieved.